Operational Excellence

Powerful, proprietary
8ight Drivers^® tool

Our broad capabilities are enhanced by our 8ight Drivers^® methodology, which provides critical information across eight facets of an organization: governance, leadership, behaviors and culture, systems and standards, competency, resources and allocation, risk management practices and external factors.

8ight Drivers^® enables Pilko to identify and fix blind spots, prioritize leverage points, implement proven strategies and best practices, mitigate loss and unlock hidden value.

Highlights of our operational services

Operational & EHS Risks

Management systems
Process safety
Risk management processes
Risk workshops
Crisis management
Product stewardship

Organizational Capability

Leadership/executive coaching
Workforce capability to deliver desired results
Knowledge management and retention
Employee management processes and practices
Performance-based and collaborative culture

Capital Project Operational Readiness

Alignment workshops
Commissioning, startup and integration of new facilities
Reliability & maintainability integration
Project management discipline & execution

Turnaround Operational Readiness

Turnaround management best practices
Turnaround excellence key performance metrics
Turnaround planning and execution
Turnaround productivity
Turnaround real time cost tracking & reporting

Maintenance & Reliability Best Practices

Reliability centered design
Asset utilization metrics
High reliability organizational (HRO) culture
Root cause analysis
Preventative maintenance
Predictive maintenance
Asset integrity
Alarm management
Bad actors and a programmatic approach to continuous improvement
Equipment strategies

Joint Venture Governance

Leadership assessment, development and succession planning
Evaluation of JV and shareholders’ cultures
Protocol for BOD engagement and communications

Value Enhancement

Sell, shutdown and capex assessment
Mechanical integrity assessment
Cultural evaluation and improvement
BOD education
Optimization during restructuring
Optimization during downturns

”The Pilko team that supported us had decades of relevant experience in leading and managing refinery and chemical plants. Utilizing the Pilko 8IGHT DRIVERS® methodology, they did a great job of assisting the executive team in determining key priorities needed to lead the organization forward on improving safety and business performance.“

Doreen Cole

Managing Director, Syncrude

”Pilko has the people and proven tools to minimize risks and drive operational performance within organizations. My experience is that the Pilko team adds organizational insight and value, and promotes excellence with their clients.“

John Lowe

Non-executive Chairman of the Board, Apache Corporation

”Their work on several high profile global assignments for us has been well designed and flawlessly executed. We consider them trusted advisors for operational/EHS risks.“

US-based Energy Company

Vice President, Downstream Global Portfolio Projects

”They don’t always say what you want to hear. You give the bad news as well as the good news…But they have real expertise and are one of the best-end-to-end providers.“

US-based Energy Company

Vice President

”They have a great understanding of operations and give you pragmatic advice. They also have the ability to give a very good presentation of good and bad news to executives. They say it the right way.“

Global Energy Firm

COO

”The Pilko Team has advised Phillips 66 and our Joint Ventures in Asia, the Middle East, Europe and North America. We value the practical insights of their Senior Advisors based upon their extensive Operational/EHS experience.“

Bob Herman

Phillips 66

”The Pilko assessment has been very useful in focusing our executive operating team on what we need to do to enhance our EHS performance throughout our company. We are making solid progress on our journey.“

US-based Energy Company

Senior Vice President

”Pilko played a key role for us in the preparation of our operations excellence management system. The quality of the resulting system is in large part testimony to the valuable guidance and insight that Pilko provided.“

Major Refining Company

Senior Vice President

”The strong and deep Pilko Team has been an invaluable resource to guiding our continuous Improvement programs in safety and operational excellence. Their advisors are knowledgeable, effective and organizationally sensitive – in other words, superb!“

Philip Rinaldi

CEO, Philadelphia Energy Solutions

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