Oct 2018


Grey Papers

Operational Excellence Through People

Operational Excellence

Is there a “silver bullet” for real, tangible operational excellence improvement? We think so.

Process industries are challenged and under great pressure to perform. To achieve maximum performance, companies seek and implement new technology options—creating complexity and removing people from the process—sometimes to their detriment.

So, what is the answer better operational excellence?

Pilko & Associates has created a Grey Paper that addresses the questions around maximizing operational excellence through appropriate balance of technology and people. In this paper you’ll discover:

  • What people are better at than technology
  • Where technology has the advantage over people
  • Where complexity shows up to create unnecessary operational risk
  • Work environment impact on performance and operational excellence
  • How to solve recurring workforce challenges to achieve greater excellence


View Grey Paper